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BT retiring SDSL services by Spring 2014.

Since the introduction of the new 21CN broadband network, work has already started on phasing out all legacy IP Stream SDSL (20CN) products, with a completion date of Spring 2014 to have SDSL phased out. Managed Comms have already successfully migrated 74% of our SDSL customer base, primarily to EFM or Fibre Ethernet.

Senior Account Manager, Stephen Jackson commented:

“This news is still yet to filter through to all the users of these products, and time is now  running short for those still operating on an SDSL service, but Managed Comms can, and is making the move very simple, but also cost and speed advantageous to new and existing customers”.

“With  the introduction of EFM and the cost of Fibre Ethernet access plummeting, now is the perfect time to make the switch to an up to date EFM or Fibre Ethernet service. In most cases it won’t cost any more, but will provide increased guaranteed bandwidths and stricter SLA’s.”

“Switching to a new acceess technology such as EFM or Fibre Ethernet also opens up the possibility of running your voice or telephony services over the same connection and much more”.

Managed Comms will make the process simple and costs effective for new ans existing customers to move their services, and here’s a little guide to help put the impending cancellation of SDSL services into perspective:

Will a new service cost me more?

No. A 5Mbps EFM can be delivered for as little as £169 per month (providing 2.5 times more speed,with a speed guarantee and and improved SLA)

How long will it take to install a new service?

EFM can be delivered in as little as 30 working days, but that’s not to say that this will be the case in every time. For example, where exchanges require additional pairs, this can extend the timeline, so our advice is to make the switch now.

I only use my SDSL as a back-up, does this matter?

This depends upon whether you still need this back-up service. If your business would suffer in the event of your primary circuit having a fault, this makes the switch to an alternate back-up service even more pressing.

But I have lots of IP’s and remote users. This will be a lot of work.

We appreciate that this can place an additional workload on internal IT teams, but we do all we can to make the switch as simple and light touch as possible. If planned effectively, it is often not as bad as it first appears.

If you have concerns over the ongoing availability of your SDSL services:

  • speak to one of our experts on 0800 075 4433
  • email us directly at enquiries@managedcomms.co.uk, or
  • fill in a form and one of our experts will get back to you.


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