Fibre to the Cabinet (FTTC)

Fibre to the Cabinet (aka FTTC or VDSL) is the latest superfast broadband technology that is quickly replacing ADSL as the access technology of choice. In the main due to it’s ability to provide up to 80Mbps download speeds and 20Mbps upload speeds at an extremely competitive price point.

What is the SLA for FTTC?

FTTC is considered a DSL access technology, and therefore comes with standard DSL type SLA’s, (typically 40 hours target fix) so if bullet proof connectivity is something that your business relies upon, this isn’t necessarily the right access technology for you. 

The FTTC SLA can be improved however by wrapping an ‘Enhanced Care’ package around both the PSTN and FTTC broadband service, which will prioritise fix times and responses to faults, so as ever with SLA’s, it is important to understand how long you can live without connectivity, before choosing the service that best fits your needs.

What is the Availability of FTTC?

Not all areas of the UK have been enables, though it is being continually rolled out  across the UK. Essentially, fibre is delivered from the local exchange, to the green street cabinets that are the point of presence for local delivery of your broadband service.

It is often the case that your local exchange will have been enabled to deliver FTTC, but your local street cabinet has not and therefore the service is not available to you just yet.

Managed Comms is a BT Wholesale partner and has the latest updates of FTTC enabled areas. Complete a form and we’ll keep you on the update list for as soon as it is available in your location.

Or call 0800 075 4433 and speak to one of our  experts if FTTC is the right access technology for  your operation.


FTTC not available? Leased Line or EFM too expensive?

See our Bonded Broadband solutions page and see how clever we are at achieving superfast speeds on traditional ADSL.


Asymmetric Digital Subscriber Line (ADSL)


ADSL is the traditional broadband service that we  have known for the past 10+ years in the  UK. It comes in a number of flavours (ADSL Annex A, ADSL Annex M, ADSL2+, ADSL2) but broadly speaking it is a 24Mbps download, 2Mbps upload service (or there or there abouts).

Whilst ADSL is still the most common access technology for businesses in the UK, with IP telephony, Cloud and SaaS services becoming more and more frequently used by companies, the limitations of  running a business on a single ADSL service is fast becoming apparent.

What are my options if I can’t get what I need from ADSL Broadband?

If speed is the issue and you are in a poor location for ADSL (i.e. a far distance from your local exchange) then there are a few options that you can consider. One would be consideriing having your ADSL bonded, essentially providing 2x, 3x or 4x the standard speed you are receiving today, or getting a quote for Ethernet First Mile (EFM).

Similarly, ADSL now carries the poorest SLA of all existing access technologies. If your business would suffer if regular or prolonged outages became an issue, talk to a Managed Comms expert about what other options there are, such as Bonded ADSL or an EFM circuit. We’ll happily quote these services for you within 4 hours.

Call us on 0800 075 4433. We’re quick to quote and respect your right to consider your options in you own time frame.